Why Replywise Cloud?
Replywise Cloud is a fully managed infrastructure offering enterprise-grade reliability, performance, and security. Run your AI agents without dealing with operational overhead like server management, scaling, updates, or maintenance. Deliver uninterrupted service to your customers with a 99.9% uptime SLA guarantee.
Our infrastructure is built on multi-tenant and multi-region architecture. Auto-scaling ensures no performance degradation during traffic spikes, and costs automatically decrease when traffic drops. You focus on your product, we manage the infrastructure.
99.9% Uptime
SLA-guaranteed high availability — max 8.7 hours downtime per year.
Auto-Scaling
Automatic capacity increase during traffic spikes, cost savings during drops.
Fully Managed
Updates, maintenance, and security patches are entirely on us.
Data Centers & Regional Options
You choose where your data is hosted. Meet GDPR and local data residency requirements with Istanbul (Turkey) and Frankfurt (Germany) datacenter options. Each region operates independently — if one region has issues, the other automatically takes over.
Choose the Istanbul datacenter for your Turkey customers to achieve low latency. Frankfurt for your European and global customers — full compliance with EU data protection regulations. Serve your geographically distributed teams from the nearest location with multi-region distribution.
Istanbul, Turkey
KVKK compliant, low latency for Turkey customers. Tier III+ datacenter.
Frankfurt, Germany
GDPR compliant, for European and global customers. Tier IV datacenter.
Security & Compliance
Our SOC 2 Type II, ISO 27001, and ISO 27701 certified infrastructure meets enterprise security standards. All data transmission is encrypted with TLS 1.3, data at rest is protected with AES-256. Continuous security is ensured through regular penetration tests, security audits, and bug bounty program.
GDPR-compliant data processing policies including DPA (Data Processing Agreement) and right to erasure. Customer data is never used for AI model training. Monitor all access with detailed audit logs and automatically generate compliance reports.
- SOC 2 Type II certified
- ISO 27001 and ISO 27701 compliant
- GDPR full compliance
- TLS 1.3 + AES-256 encryption
- Regular pentest and security audits
- Right to erasure
Backup & Disaster Recovery
All your data is automatically backed up every 6 hours. With point-in-time recovery, you can return to any moment within the last 30 days. Backups are stored in geographically different regions — no data loss even in regional disasters.
Our DR (Disaster Recovery) plan guarantees RPO < 1 hour, RTO < 4 hours targets. DR drills are conducted twice a year and results are shared with customers. Hot standby replicas enable automatic failover within seconds when primary system failure occurs.
Point-in-Time Recovery
Ability to restore to any point within the last 30 days.
Automatic Failover
Switch to backup system within seconds on primary failure.
Monitoring & Alert System
Track infrastructure health, API response times, error rates, and resource usage in real-time with 24/7 active monitoring systems. Anomaly detection identifies potential issues before they occur and enables proactive intervention.
Receive instant notifications via email, Slack, PagerDuty, or webhook when specific thresholds are exceeded with customizable alert rules. Share the live status of all services transparently with your customers via a status page.
Uptime SLA guarantee
Global average latency
Backup retention period
Enterprise Options
Dedicated infrastructure option available for large-scale organizations. Your resources are never shared with other customers — higher security, consistent performance, and custom configuration capabilities. On-premise or hybrid cloud deployment options can also be considered.
We offer a premium experience to enterprise customers with a dedicated Technical Account Manager (TAM), priority support SLA, custom onboarding program, and quarterly business review meetings. Contact our team for custom SLA, specific security requirements, and integration support.
- Dedicated infrastructure (isolated resources)
- On-premise and hybrid deployment
- Dedicated TAM and priority support
- Custom SLA and security requirements
- Quarterly business review meetings
