Security is Our Priority
Customer conversations transmitted through ReplyWise are your business's most valuable asset. Our enterprise-grade security infrastructure protects this data at every layer — in transit, at rest, and through access control.
KVKK Compliant
Turkish data protection law
GDPR Compliant
EU data protection regulation
ISO 27001
Information security management
End-to-End Encryption
TLS 1.3 + AES-256
Infrastructure Security
- ISO 27001-certified data centres in Istanbul and Frankfurt
- TLS 1.3 encryption in transit
- AES-256 encryption at rest
- Geographic redundancy and automatic failover
- 99.9% SLA uptime guarantee
- DDoS protection and WAF (Web Application Firewall)
Data Security
- Your data is never used for AI model training
- Role-based access control (RBAC)
- Two-factor authentication (2FA)
- Full audit logging
- Automated data backups (daily)
- Penetration testing (twice yearly)
Security Contact
If you discover a security vulnerability, please report it to [email protected]. Under our responsible disclosure programme, we assess your report within 48 hours.
