01WEBSITE WIDGET
Make support a natural part of your brand experience
The Website Widget is not merely a chat bubble. It is the website entry point to ReplyWise support operations: adapted to your brand, powered by company knowledge and connected to your team.
02EXPERIENCE DESIGN
Control how the widget is configured
Visual alignment
Configure colors, logo and welcome text for your brand experience.
Welcome language
Explain clearly what visitors can ask in the first step.
Device compatibility
Provide a consistent experience for desktop and mobile visitors.
Language experience
Design multilingual support for your audience.
03PAGE SCENARIO
How does the widget move a conversation into operations?
Müşteri
“Can this service integrate with our current system?”
AI ilk yanıt
The agent creates a contextual general answer from integration documents and FAQs.
Operasyon devamı
If the visitor architecture requires review, the case moves to a technical agent or an assessment ticket.
04OPERATIONS CONNECTION
The widget works with ReplyWise in the background
ReplyWise destek akışını ekibinizin çalışma biçimine uyarlayın.
- Moves conversations to the unified inbox
- Preserves customer context and history
- Provides AI on/off control
- Supports live-agent and ticket workflows
- Can connect to satisfaction evaluation
