Team and security management

Manage your team, permissions and communication security in one place

Organize a growing operation with role-based permissions, company workspaces, channel access, API keys and secure sign-in controls.

ReplywiseTeam and security management
Live
Support team 12 users
2FA and access Protected
Plan usage 68%

Give every user exactly the access they need

Use administrator, manager, supervisor, support and standard roles to decide which modules each team member can see and manage.

Channel connections, webhook verification, allowlists, domain controls and API keys keep critical settings in authorized hands.

Multi-company and scalable by design

Each company works separately with its own users, agents, channels, campaigns, workflows and reports.

Team and security management

Control layers for collaborative teams

User management

Create, update and manage team members.

Role-based access

Define the right access level for every module.

API keys

Manage external access with separate keys.

Two-factor sign-in

Strengthen accounts with additional verification.

Channel access

Use phone, user and domain allowlists.

Plans and limits

Monitor users, workflows and usage quotas.

Controlled setup in four steps

1

Prepare the workspace

Define user, channel and operational boundaries.

2

Assign roles

Give each team member permissions suited to their job.

3

Secure connections

Configure API, webhook, domain and allowlist controls.

4

Monitor usage

Track plan limits and team access regularly.

Business benefits

  • Protect critical settings from unauthorized changes
  • Separate operational and management roles
  • Control channel connections
  • Track API access independently
  • Simplify management as teams grow
  • Manage multiple companies in separate workspaces

Use cases

  • Conversation and ticket access for support
  • Campaign access for marketing
  • Integration access for technical teams
  • Reporting access for management
  • Domain allowlists for widgets
  • Allowed WhatsApp and Telegram users

Keep control and security as your team grows.