Manage WhatsApp, Telegram and web messages in one inbox
Bring every customer conversation, history, tag, human handoff and ticket workflow into one central workspace.
Turn channel complexity into one customer view
No matter which channel customers use, every message enters the same operating model. Your team no longer needs to switch between separate devices and screens.
AI can provide the first answer; your team can take over, pause AI, add tags or convert a conversation into a trackable ticket.
AI and humans in one conversation
Automation creates speed while customer history and context stay intact during human handoff.
Complete operational visibility for every conversation
WhatsApp Business
Manage messages and media in one workspace.
Telegram Bot
Connect bot conversations to the same support experience.
Web Chat and Widget
Give website visitors immediate support.
AI control
Enable or pause AI for each conversation.
Status and tags
Classify conversations and filter them easily.
Tickets and handoff
Route conversations to a team member or support record.
One flow from message to resolution
Connect channels
Enable WhatsApp, Telegram and web channels.
Receive messages
Open every new conversation in one inbox.
AI or team responds
Use automation or initiate human handoff.
Track the outcome
Record status, tags, tickets and satisfaction.
Business benefits
- Manage every message in one place
- Faster first-response time
- Combine AI and human support
- Handoff without losing history
- Reduce channel complexity
- Measure satisfaction after conversations
Use cases
- WhatsApp sales questions
- Website visitor support
- Telegram community support
- Filtering high message volume
- Escalating unresolved issues
- Automated satisfaction requests